Join ITS Partners for a Lunch and learn event at Block 41!
ITSM and ITAM together are a must for every organization. With the constant demand at a large scale for Service Desks, they are critical to supporting the lifecycle phases that ITAM relies on to be successful. Time is never a commodity we can afford to squander, so defining these processes to streamline work focuses on significant issues that need Service Desk priority. Strategies such as Incident Management, which tracks break-fix assets, can provide awareness of the actual cost of a hardware model being the standard. Similarly, ITSM data can provide insight into model management that Hardware Asset is leveraging to make decisions on models and vendor relations.
